ace55 Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions govern your use of ace55 and all services available at ace55.mobi. They form a binding agreement between you (the player) and ace55. Using any part of the platform — including browsing, registering, depositing, or placing a wager — means you accept these terms unconditionally.

ace55 reserves the right to update these terms at any time. Changes take effect as soon as they are published. We encourage you to check this page periodically, especially before making a large deposit or redeeming a bonus offer.

2. Who Can Create an Account

To register and play on ace55, you must meet all of the following conditions:

• You are at least 18 years old.
• You are not prohibited from online gambling under the laws of your country or region.
• You are registering for yourself, not on behalf of another person.
• You do not currently have another active ace55 account.
• You are not a current employee, contractor, or close family member of an ace55 employee.

ace55 may ask for proof of age at any time. If we determine that a player is underage, all winnings will be forfeited and the account will be permanently closed.

3. Your Account Obligations

Accurate Registration Details

You must provide accurate, current, and complete information when creating your account. This includes your full legal name, date of birth, phone number, and payment details. Providing false information is grounds for immediate account closure and forfeiture of funds.

One Account Per Player

Each player is entitled to one account only. If we detect duplicate accounts associated with the same person, device, payment method, or household, all duplicate accounts will be closed. Bonuses claimed on duplicate accounts will be cancelled and any related winnings voided.

Account Security

You are responsible for keeping your login credentials safe. Do not share your password with anyone. If you suspect unauthorised access to your account, contact our 24/7 live chat immediately. ace55 is not liable for losses resulting from your failure to secure your credentials.

4. Deposits and Minimum Amounts

ace55 accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit amount is ৳250 per transaction. Deposits are credited to your account within approximately 1 minute once the transaction is confirmed by the payment provider.

ace55 does not charge fees for standard deposits. However, your mobile banking provider may apply their own transaction charges. Always check with your provider before initiating a transfer.

Deposited funds are held in your account balance and may only be used for placing bets on ace55. You cannot transfer your balance to another player's account.

5. Withdrawals, Limits, and KYC

Withdrawal requests are processed within approximately 38 minutes on average. The minimum withdrawal amount is ৳1,100. The maximum you can withdraw in a single day is ৳190,000.

KYC Verification

Before your first withdrawal, you must complete identity verification (KYC). You will need to submit one of the following documents:

• National ID Card (NID)
• Valid Passport
• Driving Licence

KYC review typically takes up to 2 hours. Accounts that have not passed KYC cannot process withdrawals. ace55 may also request KYC at any other time if we have reason to verify your identity.

Withdrawal Conditions

You may only withdraw to a payment method you have previously used to deposit. ace55 reserves the right to request additional documentation before approving any withdrawal at our discretion.

6. Bonus Rules and Wagering

ace55 offers a first deposit bonus of 215% up to a maximum of ৳16,500. By claiming this bonus, you agree to the following conditions:

• The bonus and any winnings derived from it must be wagered 12 times before withdrawal is permitted.
• The minimum qualifying deposit for the welcome bonus is ৳250.
• Bonus funds are valid for 7 days from the date of issue. Unused bonuses expire after this period.
• Bonus funds must be used before real-money funds are spent.
• ace55 reserves the right to cancel a bonus if we believe it was claimed fraudulently or in violation of these terms.

Reload bonuses are set at 19% and are subject to the same general wagering rules unless otherwise stated in the specific promotion. Daily cashback is credited at 1.4% for Classic tier members and increases with higher VIP tiers. Cashback is applied to net losses from the previous calendar day and does not carry a wagering requirement unless stated.

7. Fair Play and Prohibited Conduct

ace55 is committed to a fair gaming environment. The following activities are strictly prohibited and will result in immediate account suspension:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs or errors to gain an unfair advantage.
• Colluding with other players in any game or bet.
• Placing matched bets or arbitrage bets designed solely to clear bonuses without genuine risk.
• Laundering money or using ace55 to process funds from illegal activities.
• Attempting to circumvent responsible gaming tools such as deposit limits or self-exclusion.

Winnings obtained through any form of prohibited conduct will be voided. ace55 cooperates fully with law enforcement agencies where required by applicable regulations.

8. Account Suspension or Closure

ace55 may suspend or permanently close your account without prior notice if:

• You breach any section of these Terms & Conditions.
• We believe your account poses a fraud or security risk.
• You fail to complete KYC verification when requested.
• You have provided false registration information.
• You request self-exclusion through our responsible gaming tools.

If your account is closed due to a breach, any remaining balance may be forfeited. If closure is initiated by you for responsible gaming reasons, your verified remaining balance will be refunded within a reasonable timeframe after identity checks are complete.

9. Limitation of Liability

ace55 provides its platform on an "as available" basis. We do not guarantee uninterrupted service. We are not liable for losses arising from: temporary service outages, errors in odds display that are subsequently corrected, or technical failures caused by third-party providers.

In all cases, our total liability to you for any single incident is limited to the amount of funds held in your account at the time of the incident.

10. Responsible Gaming Commitment

ace55 takes player wellbeing seriously. We offer deposit limits, session time reminders, and self-exclusion options. If you feel that gambling is causing harm to you or your family, please visit our Responsible Gaming page for guidance and self-help tools. Players under 18 are strictly prohibited from using this platform.

11. Updates to These Terms

ace55 may revise these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the platform after any update constitutes your acceptance of the revised terms.

12. How to Reach Us

If you have questions about these terms or any other aspect of your account, our support team is available 24 hours a day, 7 days a week via live chat on the site. Live chat is the fastest way to get a response. For account-specific issues, have your registered phone number ready when you contact us.